Client Coordinator
Primary Purpose/Function: The Client Coordinator is responsible for managing relationships with all of hood’s clients, including current and prospective advertisers. They would be responsible for collecting all materials from advertisers for each issue and digital products. In addition, the Client Coordinator would assist with the content for print/digital and proofing. Excellent written and phone skills are a must. Candidate must also be comfortable with digital media as he/she will be working extensively within our CRM software.
Major Responsibilities:
● Manage the CRM software
● Collect all deliverables from clients, including print and digital ads, listings, and other artwork/content
● Create forms for clients to submit their directories/guides
● Prepare client proposals/onboard new clients/prepare & send contracts
● Communicate regularly with current and future clients, at least monthly
● Discuss current offerings and upcoming issues to clients to increase sales
● Prepare reports for clients
● Assist with marketing campaigns
● Assign copy for print
Qualifications:
● Experience managing clients/customers
● Excellent verbal and written communication skills - in email and on the phone
● Must be a self-starter but work well in a team environment
● Must be detail-oriented, highly organized, and digitally savvy
Hours:
Approximately 15-20 hours a week, with at least 3 weekdays during business hours, as a 1099 contracted employee.
Compensation:
$1,325-$1,650 per month based on experience. Potential for bonuses after 90-day probation period.
Application Process: Send a cover letter, resume, and three references to Steffanie Holtrop at to [email protected]. Please put “’hood Admin/Client Relations” as the subject line. Thank you!
About ‘hood:
The ‘hood Magazine has been around for over 13 years and parents in Sioux Falls and surrounding areas trust us. After all, we are the Sioux Empire’s Family Resource. But in those 13 years, much has changed. We’re printing 10,000 copies each issue, and those are going home in backpacks around the area and available in the local stores and businesses. Our print issues are still going strong and aren’t going away anytime soon, but our digital presence and reach has grown. Our website, social pages, and email blasts reach thousands.